Investigating and Managing Disciplinary Situations

A suite of short videos to guide managers through the key steps.


Your right to manage

How to manage behaviour in your team informally and effectively.

A step by step guide to formal disciplinary procedure - and when to use it

This video gives you an overview of what to expect at each stage.

Suspending an employee

If something serious happens – what do you do? This video covers whether to, and how to, suspend an employee.

Deciding your remit

You have been asked to do an investigation? Set off with a solid understanding of what is in, and out of scope.

Planning your investigation

Before you start talking to people, take a few minutes to break down what you’re looking into.

Structuring your investigation interviews

How to open up; and close down an investigation interview.

Killer Questions

‘Killer’ in a good way: How to ask great quality questions when you’re conducting your investigation.

Deciding whether there is a case to answer

So you have all the evidence in front of you. How to decide what you recommend as the next step?

What an invite to a disciplinary hearing should say - and why

This letter plays a crucial role. This video tells you what to include in the template.

Planning your disciplinary hearing

A walk-though of what to cover ‘on the day’

Who can be a companion in a formal hearing?

Who might be turning up with the employee?

The role of a companion in a formal hearing

What can they do? And how do you keep them on track?

Making your decision do you believe they did it?

Do you have ‘genuine belief based on reasonable grounds’ that the employee committed misconduct – what does that really mean?

Getting off the fence

Do you have two conflicting versions of events? If so, this video will help you decide which version you prefer.

Is this bullying or harassment?

Watch this video if the hearing involves an allegation of this most serious type of misconduct.

Deciding the sanction

You need to select a sanction that’s reasonable: Let this video guide you through your options.

Constructing the outcome letter

This video helps you explain your decision in the letter and explain the outcome to the employee.

You are chairing a disciplinary appeal - what's your job?

Do you review the decision, or rehear the case?

Planning your disciplinary appeal meeting

A walk-through of what to cover ‘on the day’.

Reaching your decision and communicating the outcome

This video helps you to make, and explain, the result of the employee’s appeal.

The employment law framework

This video gives you an overview of the framework you’re working within when you’re managing your team

The ACAS Code of Practice

This video tells you about the mindset you need when you’re managing performance, conduct, attendance or grievances.

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