Six Half-Day Modules

Our first 100 days as a line manager sets the tone for the leader you’ll become — and the culture your team will experience. This programme equips new managers with the practical, people-focused skills they need to make a confident, credible start.

Across six highly interactive modules, managers learn how to lead former peers, motivate and engage their teams, handle healthy conflict, protect their time, set boundaries, give great feedback, delegate effectively, and address issues early — from behaviour and attendance to performance and wellbeing.

These are the everyday, real-world capabilities that make the biggest difference in a manager’s first months: The conversations that build trust, the decisions that shape team habits, and the leadership behaviours that create a healthy, high-performing environment.

Whether delivered face-to-face or digitally, each new manager training workshop in the module gives new managers clear tools, repeatable techniques and the confidence to lead well from day one — and to sustain that momentum long after their first 100 days.

 

📂 Module 1 – Stepping Up: From Colleague to Credible Leader  / Half Day – 3.5 hours

Pre-module activity:  Watch ▶️ Welcome to Management and ▶️ Mate to Manager

🎯 Focus areas for this module	💡What teams will learn
Managing people who were previously your mates Setting expectations and boundaries Identifying your leadership identity Foundations of motivating others.	How to create trusting relationships early How to establish credibility quickly How to communicate early expectations clearly What “leadership presence” looks like in your first 100 days.

Post module activity:

Personal learning log. Using the 10 point plan from ▶️ Welcome to Management, delegates are asked to log examples when they have achieved a point on the plan.

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📂 Module 2 – Creating an Engaged, Motivated Team / Half Day – 3.5 hours

Pre-module activity:  Watch ▶️Motivation Mastery and ▶️Great Quality Feedback

🎯 Focus areas for this module	💡What teams will learn
Core motivational techniques Giving great quality feedback Recognising and reinforcing the right behaviours Everyday culture-shaping habits.	How to tap into intrinsic motivation How to give feedback that actually changes behaviour How to reinforce positive habits early How to create clarity, purpose and momentum in the team.

Post module activity: 

Motivation map:  Pairs planning exercise to map opportunities to engage their teams using the technique in ▶️ Motivation Mastery 

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📂 Module 3 – Healthy Conflict, Clear Boundaries & Confident Conversations / Half Day – 3.5 hours

Pre-module activity: Watch ▶️ Keeping Conflict Healthy and ▶️ How to Say ‘No’

🎯 Focus areas for this module	💡What teams will learn
Keeping conflict healthy – getting to the underlying ‘interests’ of the issue Saying no without damaging relationships Facilitating debate and managing challenging personalities Emotional self-management for managers.	How to spot when conflict is healthy vs harmful How to set and maintain interpersonal boundaries How to say no using firm, fair, and respectful language How to step into difficult conversations with confidence How to de-escalate emotional or heated moments.

Post module activity:

Helpful hindsight: Individual reflection using the techniques in ▶️ Keeping Conflict Healthy. When and how could I have de-escalated that conversation?

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📂 Module 4 — Working Smart: Prioritisation, Delegation & Time Ownership / Half Day – 3.5 hours

Pre-module activity:  Watch ▶️ Prioritise in No Time and ▶️ Deliberate Delegation  

🎯 Focus areas for this module	💡What teams will learn
Prioritising your and your team’s time Delegating well Avoiding common traps new managers fall into Protecting team capacity.	How to plan team workload realistically How to delegate with clarity and confidence How to avoid micromanaging while maintaining accountability.

Post-module activity:

Delegate deliberately for development: Individual reflection to plan delegation to the team using the technique in ▶️ Deliberate Delegation 

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📂 Module 5 — Tackling Issues Early: Behaviour, Attendance & Wellbeing / Half Day – 3.5 hours

🎯 Focus areas for this module	💡What teams will learn
Dealing with poor behaviour through early intervention both informally and formally when needed Improving attendance through consistent management.	How to address behavioural issues fairly and quickly How to conduct supportive, structured attendance conversations How to support wellbeing by spotting signs early How to maintain psychological safety while driving accountability for behaviour.

Post module activity:

Planning and reflection. Pairs exercise to review your return to work form to plan the conversation using the technique in ▶️ Welcome Back to Work

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📂 Module 6 — Leading for Results: Team performance and wellbeing  / Half Day – 3.5 hours

Pre-module activity:  Watch ▶️ Are you okay  

🎯 Focus areas for this module	💡What teams will learn
Managing performance Creating an atmosphere that wellbeing matters.	How to have constructive conversations about wellbeing How to set clear, measurable expectations about performance How to calibrate performance fairly The first steps to tackle underperformance early and confidently.

Post-module activity:

Be ready to sign-post: Research the wellbeing support tools that are available internally.

Post-programme activity: 

Pass the learning on: What are the six things from this programme that I will tell my successor when I am promoted?